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Troubleshooting
- Q: If you come across the mistake message "The epitome file is incomplete or non found", delight check the following details.
A: Whether the image path is yet existing or not.
Do you have total permission to admission this path?
If the problem persists subsequently the 2 points above confirmed, nosotros suggest you transfer the image file to a local difficult disk, and then endeavour to recover it. - Q: Why does the arrangement prompt more than one prototype file need to be deleted when I just delete one?
A: If you have some incremental image file based on the 1 which you want to delete, then all the incremental epitome files will be deleted besides, and so it is right. - Q: Why cannot I modify the destination path of scheduled backup to my CD/DVD burner?
A: Sorry, our product cannot back up invoking CD/DVD burner while you lot change the path of scheduled fill-in, if you initially gear up a CD/DVD burner for a scheduled fill-in, change information technology to other paths is not allowed either. We volition improve it in next version. - Q: Can I execute an incremental file backup without any full file fill-in created before?
A: Sorry, incremental file backup must be based on full file backup, you need a success full file fill-in earlier yous do the incremental file backup. - Q: Can I create an incremental file backup if nada has changed?
A: Yes, this operation is allowed, but a full file backup is always in need before an incremental backup. - Q: Can I clone subconscious partition or the partition without driver letter, or clone the hard disk with these 2 kinds of partitions?
A: Yeah, our product can back up cloning these two kinds of partitions. - Q: Why does the NTFS division displayed as RAW subsequently clone, and I cannot access it?
A: We think your original NTFS partition is written protected, please abolish this attribute then endeavour once again. - Q: Why is there always a parent directory generated with same name every bit the image file after backup?
A: We believe image files will be piece of cake to identify and manage in their individual folder when you have a meaning amount of image files. - Q: Can I modify image proper name or movement the image path nether Windows explorer or with other tools?
A: Please practise not try to do the operations. In order to avoid whatsoever unexpected problem occurred, please try to make these changes in Fill-in direction. - Q: Why cannot I boot my figurer anymore after I enable snapshot, and the estimator freeze at "EaseUS Todo Fill-in Loader. Press ESC to launch EaseUS Todo Backup Loader"?
A: This problem is caused by hardware incompatibility, to resolve it, press ESC to login WinPE environment when the words prompt, switch to Snapshot window, and then click Disable push button to cancel this footstep when loading Windows. - Q: Why my RAID/SCSI hard disks cannot exist recognized under WinPE or Pre-OS?
A: That is because our product doesn't come with all kind of hardware drivers, so you need to add the driver manually. You can add the driver through Windows beat out command under Home window or Device management under Tools in the special environs. - Q: Why does the product get stuck and the icon keeps spinning for a long time when I want to view my disk or expand a directory?
A: There may be some other device connected when you do the operations, our product will try to list all of them, so the running speed may be decreased. Delight unplug these devices and reject your CD/DVD earlier you do the functioning or expect longer. - Q: Can I back up my operating system to a CD?
A: Yeah, our production can support this operation for at present, merely for a smooth recovery process, y'all'd improve choose a local or external hard disk as the target to save images. - Q: Can I employ the characteristic "Snapshot" in a dual-boot or multiple-boot surround?
A: Deplorable, this feature is designed for single kicking computers. Information technology may fail to work in other circuitous operating system environment. - Q: Why cannot I re-create the required files out of the image when browsing information technology?
A: Since Windows has a limitation, that the unabridged file path and the file name cannot exist composed past more than 255 bytes in full. Then if you have a file with a very long file name, you may need to copy it to a shorter path. - Q: Where are my files after a smooth recovery process? I mean there are no errors in the process.
A: You may try to display Windows subconscious files and search over again. Some files may just exist subconscious, since they originally have this attribute. - Q: What can I do when I get the error "Cannot connect to remote computer"?
A:To solve the trouble, please check if:
- Your network connection is working properly.
- EaseUS Todo Backup service is working properly. (Right click 'My Computer'/'Computer' and choose Manage ->Services and Applications -> Services. Y'all can find the service 'EaseUs Agent' in the right window.)
- The IP address of the remote computer y'all input is correct.
- Windows firewall or your own firewall programme blocked the connexion of EaseUS Todo Fill-in.
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Source: https://www.todo-backup.com/support/help/troubleshooting.htm
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